Categories of Personal Information We Collect

The type of information that we collect depends on your interaction and relationship with us. We collect, and in the preceding 12 months have collected, the below categories and types of personal information with your consent or as otherwise required or permitted by law.

• Contact Information: Full name, email address, current and prior address, telephone number, and business contact information.
• Identifiers: Social security number, driver’s license number, passport number, state identification card number, I-9 documentation, internet protocol address, social media handles or IDs, account usernames and passwords, and signature.
• Personal Characteristics or Traits: Date of birth, gender, age, nationality, racial or ethnic origin, religion, marital status, citizenship status, military or veteran status, and disability information.
• Financial Information: Tax identification number, financial or bank account information, tax-related information, wire instructions, payment card number, payment card expiration date and CVV code, and billing address.
• Commercial Information: Records of products or services purchased, obtained, or considered, and purchasing histories.
• Internet or Electronic Usage Data: Data related to network and website interaction history, IP address, website cookie information, interaction with advertisements, and browsing time.
• Audio/Visual Data: Audio, electronic, photographic, visual, or similar data including videos, photographs, and audio recordings.
• Geolocation Data: General region or area from which you access our Sites.
• Professional or Employment Information: Job application details, previous work history, current employment information, and professional memberships and certifications.
• Education Information: Education history, degrees, transcripts, qualifications, and certifications.
• Sensitive Information: Social security number, driver’s license number, passport number, state identification card number, racial or ethnic origin, religious or philosophical beliefs, or union membership, health information, and sexual orientation.
• Inferences: Information from the categories above used to create a profile about you, reflecting your preferences, characteristics, behavior, and attitude.

Sources Of Personal Information

We collect, and in the preceding 12 months have collected, personal information in the following ways:

• Directly from you: Contact information, identifiers, personal characteristics or traits, financial information, commercial information, audio/visual data, professional or employment information, education information, and sensitive information that you provide directly to us.
• When you visit our locations: Contact information and audio/visual data collected when visiting our offices or facilities.
• Automatically: Identifiers, geolocation data, and internet or electronic usage data collected through tools like browser cookies when you access our Sites.
• From third parties: Contact information, identifiers, personal characteristics or traits, commercial information, audio/visual data, professional or employment information, education information, and inferences from vendors, clients, recruiters, suppliers, and service providers.
• From our employees or job applicants: Information from current or former job applicants, contractors, and employees.
• Social media platforms: Contact information, identifiers, audio/visual data, personal characteristics or traits, geolocation data, commercial information, professional or employment information, internet or electronic usage data, and inferences based on privacy settings and interactions.

Purposes for Collecting Personal Information

We use personal information for the following business and commercial purposes:

• Providing our Services: Allowing customers to contract for and purchase our Services, processing payments, and providing updates and reports.
• Scheduling Services with Affiliates: Coordinating services with affiliates listed at https://www.rollins.com/businesses.
• Transactional Purposes: Administering contracts and providing customer assistance.
• Recruiting and Hiring: Assessing job applications, communicating about opportunities, and managing recruitment processes.
• Background and Credit Checks: Verifying identity, criminal history, and creditworthiness of applicants.
• Financing: Evaluating applications for credit or financing.
• Franchisee Assessment: Assessing suitability for franchise or ownership opportunities.
• Business Operations: Supporting daily business operations, compliance, and reporting activities.
• Analytics: Analyzing preferences, trends, and statistics to improve services.
• Marketing and Promotional Purposes: Conducting market research, improving marketing efforts, and providing personalized communications.
• Security and Fraud Prevention: Protecting company assets and enforcing policies.
• Legal: Complying with legal obligations and defending against legal claims.

How We Disclose Personal Information

We disclose personal information in the following circumstances:

• Service Providers: We may share personal information with vendors and service providers who support the operation of our services, website, and our business and who need access to such information to carry out their work for us.
• Affiliates: We may share personal information with and among our parent company, subsidiaries, affiliates, or their successors or assigns. A list of such companies is available at https://www.rollins.com/businesses.
• Analytics/Advertising Partners: We may share personal information with third-party analytics or advertising partners, including social media platforms and networks, who provide analytics or marketing and advertising services to us.
• Professional Advisors: We may share information with professional advisors, such as lawyers, bankers, tax consultants, auditors, and insurers, where necessary in the course of the professional services that they render to us.
• Government Entities: We share information with regulatory and government entities including government, administrative, law enforcement, and regulatory agencies.
• Corporate Transaction Recipients: We may share information with potential investors, purchasers, merger partners, and their advisors in the event we sell or transfer, or are considering selling or transferring, all or a portion of our business or assets.

We Combine Information

We combine information we obtain from different sources with publicly available information, including to create inferences about you. For example, we may combine information that we have collected offline with information we collect online. We also combine information across devices, such as computers and mobile devices.

Sensitive Personal Information

Unless specifically requested, we ask that you not send us, and you not disclose to us, through the Services or otherwise, any Sensitive Personal Information such as social security numbers, credit or debit card details, credit history, race, religion, ethnicity, sex life or practices, health information, genetic or biometric information, political beliefs, or criminal records.

How Long We Keep Personal Information

We retain and use your information for as long as we need it to provide you services or products, or as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Cookies, Analytics, and Other Tracking Technology

We use cookies and similar technologies to collect data and improve user experience. You can find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.

Links to Other Websites

Our Sites may include links to other websites or applications whose privacy practices may differ from ours. We encourage you to carefully read the privacy policy of any website you visit or application that you use.

Security

We follow industry standards to protect personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

This Website is Not Intended for Minors

Our Site is not intended for use by individuals under the age of 13. If we become aware that we have collected personal information from an individual under age 13, we will remove it from our files.

Marketing Communications

You can opt out of marketing or advertising emails by using the "unsubscribe" link or by contacting us at privacy@clarkpest.com.

Processing in the United States

Information we obtain about you will be processed in the United States by our service providers or us. Please be aware that data protection laws in the United States may differ from the laws in your country of residence.

California Privacy Rights

If you are a California resident, you have the right to request certain details about how your information is shared. Please contact us at privacy@clarkpest.com with "CA Shine the Light" in the subject line.

Contact Us

If you have any questions about this Policy or our privacy practices, please email us at privacy@clarkpest.com.

Updates to Our Privacy Policy

From time to time we may change our privacy policy. We will notify you of any material changes as required by law. Please check our website periodically for updates.